Privacy Policy and Terms of Service


15 October, 2020

Access Permissions

The app requires precise location (GPS and network-based) permission at all times, even when the app is in the background, for its primary functionality of contact tracing to work.

The app uses the Camera permission to scan QR codes indicating specific locations at your host institution. This permission is optional.

Data Collected and Usage

This app is designed for COVID-19 response. Any personal and sensitive data that is collected will only be used to support COVID-19-related efforts or epidemiological research.

We periodically record a unique random device ID assigned to your device by the app, the unique random IDs of other nearby app devices or beacons that broadcast their IDs using Bluetooth along with their RSSI values, and the timestamp. This is collected even when the app is in the background. We do not use Bluetooth to pair with other devices. If you explicitly opt-in, we collect GPS-based location in the background. We collect data encoded within QR codes when users manually scan a QR code. We do not collect the image from the camera. The COVID-status reported by a user through the app or by the user’s host institution may be collected. If you optionally share it, we collect your phone number. Sharing the phone number is required to initiate contact tracing by a COVID positive user. We periodically collect device telemetry such as Bluetooth and GPS status and battery level. The phone make, model and Android OS version are collected at the time of registration.

Data collected (except phone number) may also be used for epidemiological research, such as distance estimation using Bluetooth and epidemiological network modelling. Use of data for research will additionally be governed by research ethics guidelines.

Data Sharing and Retention

Data may be shared with your host institution which provided the Invitation Code to install the app, or as required by applicable Government of India (Central and State) laws, rules, regulations, notifications or court orders. Aggregate and non-personally identifiable data may be reported in research publications and technical reports, which may appear in the public domain. Other than these, the data collected will not be shared with any other third parties. Phone number data, if collected from the app, will be deleted within 3 months of last uninstalling the app. Data collected that are not personally identifiable may be retained in perpetuity, or as applicable under law and research ethics guidelines.

COVID-19 Response and Mitigation

The app is designed to assist with COVID-19 contact tracing at the institutional-level. The random device IDs advertised and scanned by the app using BLE indicates contacts between app devices . If your host institution finds that you are COVID positive, or that you came in contact with someone who is tested positive, they may use the contact data collected from the app as part of their contact tracing protocol for COVD response and containment. In addition, the app uses Bluetooth contact data and optional GPS-based and QR code-based location data to provide proximity alerts, density heatmaps and social distancing scores to help you take precautions and mitigate the spread of COVID-19.


30 June, 2020

By downloading and/or installing the GoCoronaGo Application and by clicking the Activate button thereby, You (includes any natural person or any user or legal entity) hereby are agree and convey your acceptance of the following terms and conditions. These Terms and Conditions constitute a legal agreement between You and IISc regarding your use of IISc GoCoronaGo Application and the associated backend services (collectively “App”).

If You do not accept these Terms of Use, do not use the App, particularly please do not download, install, use or copy the App. By using this App you represent that you are of legal age to form a binding contract with Indian Institute of Science (IISc). IISc may modify all or any part of these Terms of Use from time to time and may not provide notice to You. You are encouraged to check back often at the website so You are aware of your current rights and responsibilities. Your continued use of this App after changes to the Terms of Use have been published constitutes your binding acceptance of the updated Terms of Use. If at any time the Terms of Use are no longer acceptable to You, You should immediately uninstall the App and cease all use of this App.

AUTHORIZED USE: Subject to the terms and conditions, IISc grants, non-exclusive, non-transferable, non-commercial, limited, and revocable license only for personal or organisation own use and shall not be used for commercial purposes or distributed or sold commercially. For the purposes of this Agreement "Commercial purpose" means providing to third parties, for a fee or other consideration (including without limitation fees for hosting or consulting/support services related to the App).

This App is authorized for use only with a valid Invitation Code provided by the Indian Institute of Science, or by a host Institution that is participating in GoCoronaGo project at the Indian Institute of Science. Unauthorized use, attempting to: reverse engineer, decompile or decrypt the App, directly accessing the backend network services of the App, or access the data of a different user, is prohibited. The license to use the App shall be effective till the earlier of either a) until terminated or the App is discontinued by IISc or b) till you have uninstalled the App. IISc may, in its sole and absolute discretion, at any time and for any or no reason, suspend or terminate this license and the rights afforded to You hereunder with or without prior notice. The App may include an auto-update service ("Service"). If you choose to use the Service or you download the App that automatically enables the Service, IISc will automatically update the App when a new version is available.

INTELLECTUAL PROPERTY RIGHTS: The GoCoronaGo Application and all copyrights, patents trademarks, trade secrets, logos, taglines and other intellectual property rights including but not limited to IISc logos, trademarks are and shall remain, the property of IISc or the third party licensors, if any, and hence cannot be reproduced in any form. No licenses or rights are granted to You by implication or otherwise under any intellectual property rights owned or controlled by IISc, or its third party licensors, except for the licenses and rights expressly granted in these terms and conditions and as required for reasonable and customary use in describing the origin of the Work.

DISCLAIMER AND LIMITATIONS OF LIABILITY: In no event, unless required by applicable law or agreed to in writing, shall the Indian Institute of Science be liable to You or the user of this App for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising as a result of, or out of the use or inability to use, this App. THE APP IS PROVIDED ON AN "AS IS" BASIS, AND NO WARRANTY, EITHER EXPRESS OR IMPLIED, IS GIVEN. YOUR USE OF THE APP IS AT YOUR SOLE RISK. IISc does not warrant that (i) the App will meet your specific requirements; (ii) the App is fully compatible with any particular platform; (iii) your use of the App will be uninterrupted, timely, secure, or error-free; (iv) the results that may be obtained from the use of the App will be accurate or reliable; (v) any errors in the App will be corrected.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT IISC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES RELATED TO THE APP including, but not limited to: (i) the use or the inability to use the App; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third-party on the App; (v) or any other matter relating to the App. IISc reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the App (or any part thereof) with or without notice. IISc shall not be liable to you or to any third-party for any price change, suspension, or discontinuance of the App.

DATA PROTECTION: The App may collect personal information. If the App collects information, the information/data collected will be limited in use for research, development, health and safety related to COVID-19. Data may be shared with Your host institution which provided the Invitation Code to the user in case of a medical emergency and if authorized by Your Institution's administration, or as required by applicable Government of India (Central and State) laws, rules, regulations, notifications or court orders. Other than this, the data collected will not be put in the public domain or shared with any third parties. Reasonable efforts will be made to keep the data secure. Any personally identifiable data that is collected by IISc or an authorised agency will be deleted within 3 months of the user uninstalling this App, unless the user reinstalls the App in the interim. Any non-personally identifiable data that is collected by the App may be retained. You shall take all necessary precautions to prevent unauthorised and illegal use of your App account and Your device on which the App is installed, including phone number, OTP and PIN, and IISc expressly disclaims any and all liabilities, howsoever, arising out of misuse of your account accessed by You or Your device.

INDEMNIFICATION: To the maximum extent permitted by law, You agree to defend, indemnify and hold harmless IISc and their respective directors, officers, employees, consultants, agents and its funding agencies for the App including Department of Science and Technology (DST), Government of India from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorney’s fees) arising out of or accruing from (a) your access or use of the App, (b) your breach of this license (c) your violation of any application you develop on the App that infringes any copyright, trademark, trade secret, trade dress, patent or other intellectual property right of any person or defames any person or violates their rights of publicity or privacy, and (d) any non-compliance by you with the License Agreement. These obligations, will survive these terms and conditions and your use of the App.

GOVERNING LAW: This Agreement shall be governed and construed in accordance with the laws of India. Any disputes or matter arising under this Agreement will be referred to a Sole arbitrator to be appointed by IISc, whose decision shall be final and binding on the parties. The place of Arbitration shall be Bengaluru. Notwithstanding this, you agree that IISc shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in appropriate court in Bengaluru.

CONTACT US: In case you have any concerns or questions about the Terms and conditions or about the APP, please Contact us at